Maintenance, testing and inspections
Maintenance, testing and inspection schedules are required to ensure that the facility is operating safely and efficiently, to maximize the life of equipment and reduce the risk of failure. Statutory obligations must also be met. The work is planned, often using a computer aided facility management system.

Cleaning
Cleaning operations are often undertaken out of business hours, but provision may be made during times of occupations for the cleaning of toilets, replenishing consumables (such as toilet rolls, soap) plus litter picking and reactive response. Cleaning is scheduled as a series of periodic (daily, weekly, monthly) tasks.

Operational
Our O&M department has responsibilities for the day-to-day running of the building, these tasks are carried out by our highly trained and certified staff. Due to the immediacy of the response required in many of the activities involved, the facilities manager will often require daily reports or an escalation procedure.
We at RV Global understand that some issues require more than just periodic maintenance, for example those that can stop or hamper the productivity of the business or that have safety implications. Many of these are managed by our facilities management “help desk” that staff are able to be contacted either by telephone or email. The response to help desk calls are prioritized but may be as simple as too hot or too cold, lights not working, photocopier jammed, coffee spills, or vending machine problems.
Help desks may be used to book meeting rooms, car parking spaces and many other services, but this often depends on how the facilities department is organized. Facilities may be split into two sections, often referred to as “soft” services such as reception and post room, and “hard” services, such as the mechanical, fire and electrical services.

Business continuity planning
All organizations should have a continuity plan so that in the event of a fire or major failure the business can recover quickly. In large organizations it may be that the staff move to another site that has been set up to model the existing operation. Our facilities management department would be one of the key players should it be necessary to move the business to a recovery site.

Space allocation and changes
In many organizations, office layouts are subject to frequent changes. This process is referred to as churn, and the percentage of the staff moved during a year is known as the churn rate. These moves are normally planned by our facilities management department using computer aided design. In addition to meeting the needs of your business, our compliance with statutory requirements related to office layouts include
 the minimum amount of space to be provided per staff member
 fire safety arrangements
 lighting levels
 signage
 ventilation
 temperature control
 welfare arrangements such as toilets and drinking water

Consideration may also be given to vending, catering or a place where staff can make a drink and take a break from their desk.
As a Prime Facilities Support contractor to the U.S Department of Defense, Environmental Services is but a natural progression of our facilities support services. As part of our facilities support services, we:
 Monitor facilities for hazardous conditions and report suspicious items
 Maintain QC programs to ensure services are performed in accordance with OSHA regulations. Implement procedures to identify, prevent and ensure non-recurrence of defective services.
 Follow government SOP’s for all facility base operations

A natural progression of the above activities is to add value to our clients in environmental engineering activities such as water treatment, treatment of hazardous materials and other activities as mentioned below